Reviews
I don't often write reviews, but let's face it, we're dependent on sharing feedback on particular services as some industries are prone to bad experiences. I am here to tell you that Potter is the opposite: I was very happy with the professionalism, cleanliness, conduct, and - most importantly - outcome of their visit.
The costs might not be the most competitive on the market, but the relationship of workload, material & price seems fair, justified and transparent. The ability to explain the process, issue, and solution was next to none I have ever experienced, and I feel I am not only left with a working heater but a better grasp on the "inner workings" of my unit, resulting in better possibilities to identify issues and taking care of my installations.
Potter Heating, Cooling and Plumbing were the greatest. They were informative, polite and were super easy to discuss the situation with. I will certainly feel free to call on them again.
5 star review for Kyle, we appreciate his professional but friendly approach to his work and company. He provided a recap of his work and the status of our heating system. As we need service in the future we hope to see him again.
I'm happy I called potters just because I was honest with the people and told them it was our first home with a boiler heater. They sent Troy over who not only looked everything over but taught us how a boiler system fully works. He then came in the house and check all the baseboards as well. Troy told us how to clean them and the angle to set the baseboards at to optimize heat from them. I just liked to thank Potters on the amazing job and the time their employees took to help our family out.
Kenny was very knowledgeable and explained what he was doing and why as I asked him questions. He was very thorough.
Potter HVAC has gone above and beyond to repair my heating system.
Great service. My technician was a very friendly and skilled man.
Kyle was competent, friendly and worked to insure that the job was done well.