Reviews
Knowledgeable and friendly tech Ricky Bower went over entire heating system, found an error and reset it, provided advice and suggestions for planned living space expansion, and recommended humidifier and air purifier. Made sure everything was right and provided estimates for improvements. This is my 2nd encounter with Potter (I had a complete furnace/heat pump installed in a previous house) and I would highly recommend them.
Great customer service and prices beat competitors.
No fuss, no muss. Repaired furnace on one appointment and came back for another appointment to clean furnace. Everything explained and made sense. Service Tech also gave us valuable insight into replacing our oil burning furnace with a natural gas furnace (we have natural gas presently). Never got the impression they wanted to make money, just that they wanted customer satisfaction. Hard to find these days. Really hard. We signed a maintenance agreement based on this one and first-time visit. The real deal. Veteran owned too.
I'm happy with my experience getting my plumbing issue fixed. Cody was very friendly and did a great job ! He had no problem answering my all questions and addressing all my concerns.
Greg was very knowledgeable, professional and friendly. We will request every time we need service.
Very Pleased. Corey was very pleasant and did a very good job.
Fixed the plumbing problem Thank You Corey
Required emergency service on a Friday evening. Service was very prompt, courteous and professional. Originally was going to have to wait until Monday for the part but with some extra effort on their part, they were able to get it sooner and have furnace working on Sunday morning.
The service person was on time. Very polite, Answered all my questions. Clean up the mess when finished. Told exactly what he was doing. Made sure everything was working properly before he left. The owner of the company was very personable. I would recommend them to anybody! I rate them a 10.
Potter installed a Mitsubishi heat pump split system for heat and a/c. Free estimate with guidance was provided by knowledgeable salesman. Installation was on-time, professional, excellent workmanship. Nothing left undone. Recommend highly.