Meet The Team
The Potter Team
David Giacalone
Owner/President
David is the Owner/President of Potter Heating Cooling and Plumbing. He has worked in the field and management of the HVAC industry for over 23 years. David started as an apprentice and worked up to General Manager before purchasing Potter HVAC back in 2018. David prides himself on honesty and integrity as well as providing the highest level of quality to our customers. The best part of owning Potter is knowing we provide a great living for our employees and provide quality services to our customers.
Christina Brown
USA Specialist & Install Coordinator
Christina Brown is our dispatcher. She joined our company with an excellence in customer relations and it shines through every day she interacts with our customers. Her favorite part about working for Potter is the friends and family atmosphere created by working for a small Veteran owned business.
Jessica Detro
Office Administrator AP/AR
Jess was a Dispatcher in the HVAC Industry for 13 years before being brought to Potter. She excels in organization and process implementation and loves being able to see the industry grow and change from a management perspective. Her favorite part about working at Potter Heating, Cooling and Plumbing is the diverse background that other team members bring to the table and the support from other management members.
Josh Solt
Commercial Operations Manager
Josh is our Operations Manager. He has been a leader in the HVAC industry for 18 years and prides himself on honesty and integrity. Here at Potter, he provides a positive working environment and continues to help the entire team grow to their fullest potential. Josh says the reason he loves working at Potter is the family atmosphere.
Kortni Klug
Dispatcher
Kortni is our dispatcher with 7 years of experience in the industry. She takes pride in providing quick, professional assistance to customers and excels in fast-paced environments. Kortni enjoys the satisfaction that comes with ensuring everything runs smoothly behind the scenes. What she loves most about working at Potter is the strong sense of teamwork and the company’s commitment to service excellence, as well as being part of an organization that values both its employees and its customers.
Mark Mainwairing
Residential Operations Manager
Mark has been dedicated to serving our community for 16 years, with professionalism and integrity at the core of his work. He enjoys mentoring new field staff and offering continued training for employees at all levels of technical experience. As a field leader, Mark adds another decade of expertise to the Potter team.