Reviews
Cody already had a long day when he arrived to install our water heater. He had to remove an old on demand unit and convert the system to a tank. He was able to put up with all my questions and explain what to expect from the new system. Although it was past 7:00 pm when he finished, he told me to call him if I had any further questions. He wanted to make sure that I was satisfied.
Incredible service from an outstanding team ! Prompt, professional and knowledgeable! Excellent workmanship! Highly recommend Potter Heating Cooling & Plumbing!
Great communication. Great appointment options. Difficult to find faulty electrical but never gave up. Very pleased with services. Haved used previously for heating, cooling and plumbing but now they offer electrical.
Spencer visited today for the annual maintenance on the mini-split they installed last year. Great service as always!
This was a new installation of a mini-split heating/ cooling unit. Both technicians were very pleasant and talked to us about where we wanted the inside and outside components installed. We were also instructed on how to operate the unit.
My only comment is how long they had our whole house electric turned off, pretty much the whole time they were here. There must be a more efficient way of adding a circuit to an electrical box.
Cody, the plumber who replaced our toilet, was amazing. He was efficient, knowledgeable, personable and so clean! This is the second job he has done for us and we would welcome him back again. But I really hope we don't need him for a while!
I have used Potter HVAC for both my furnace and AC...always great service. Unfortunately, we needed emergency plumbing service this weekend and I am so thankful that Potter added that to their repertoire. Sebastian was excellent, from the minute of the initial phone call to the completion of the service, and I appreciate the follow-up phone call this morning. I love supporting local, I love supporting veteran-owned businesses, and I love the customer service here. Cannot recommended Potter highly enough!
Very happy with my new system install. Adam and Shamus were both great to deal with and the install went smooth. We were guided through the whole process and ensured it was working correctly once done. They were timely and prioritized the task at hand, cleaned up nicely and we highly recommend them for professional service