Reviews
The service person was on time. Very polite, Answered all my questions. Clean up the mess when finished. Told exactly what he was doing. Made sure everything was working properly before he left. The owner of the company was very personable. I would recommend them to anybody! I rate them a 10.
Kyle was awesome. He was on time, courteous, professional, helpful and an overall gentleman.
Absolutely stellar service. There techs are very knowledgeable, thorough, polite. They are a veteran owned company which is the main reason I chose them for my heating repairs. As a veteran myself I love supporting other veterans. I would recommend them everytime. I worked with Kyle, Greg, Josh( sales rep), Shamus and Kenny( new furnace/thermostat installers). All of these gentleman went above and beyond to get my heating issue resolved and ultimately had to get me a new more energy-efficient furnace with a new ecobee smart thermostat. I can not say enough about this company and there team. Kenny and shamus walked me through the entire furnace install, and were always checking in to let me know what was going on or to tell me if any issues arise during install, this is why type of thing. I stand behind this company. They have integrity, the customers best interest and they will do everything in there power to ensure that you are taken care of. They truly care about customers and they're families well being.
Potter installed a Mitsubishi heat pump split system for heat and a/c. Free estimate with guidance was provided by knowledgeable salesman. Installation was on-time, professional, excellent workmanship. Nothing left undone. Recommend highly.
Called on a Saturday because the toilet tank wouldn't fill. I heard back right away and had service within a short time. The technician was very friendly and explained the problem. I am definitely pleased with their service.
Cody was on call when my husband called for a sluggish drain that needed a snake. Cody was cheery, upfront about estimating pricing and a good communicator. Upon arrival he was respectful of my home and did a thorough inspection and clean out job. He shared knowledge and took his time. I am 100% satisfied with the work Cody did and would absolutely recommend Potter and would call them again.
Great communication, professional, reasonable price. Would recommend!
The techs they send out are always
1) Knowledgable
2) Friendly
3) On time.