Reviews
Absolutely stellar service. There techs are very knowledgeable, thorough, polite. They are a veteran owned company which is the main reason I chose them for my heating repairs. As a veteran myself I love supporting other veterans. I would recommend them everytime. I worked with Kyle, Greg, Josh( sales rep), Shamus and Kenny( new furnace/thermostat installers). All of these gentleman went above and beyond to get my heating issue resolved and ultimately had to get me a new more energy-efficient furnace with a new ecobee smart thermostat. I can not say enough about this company and there team. Kenny and shamus walked me through the entire furnace install, and were always checking in to let me know what was going on or to tell me if any issues arise during install, this is why type of thing. I stand behind this company. They have integrity, the customers best interest and they will do everything in there power to ensure that you are taken care of. They truly care about customers and they're families well being.
Potter installed a Mitsubishi heat pump split system for heat and a/c. Free estimate with guidance was provided by knowledgeable salesman. Installation was on-time, professional, excellent workmanship. Nothing left undone. Recommend highly.
Called on a Saturday because the toilet tank wouldn't fill. I heard back right away and had service within a short time. The technician was very friendly and explained the problem. I am definitely pleased with their service.
Cody was on call when my husband called for a sluggish drain that needed a snake. Cody was cheery, upfront about estimating pricing and a good communicator. Upon arrival he was respectful of my home and did a thorough inspection and clean out job. He shared knowledge and took his time. I am 100% satisfied with the work Cody did and would absolutely recommend Potter and would call them again.
Great communication, professional, reasonable price. Would recommend!
The techs they send out are always
1) Knowledgable
2) Friendly
3) On time.
This is the best plumbing company that I've ever dealt with. I had problems with my boiler. Rick came through and as always fixed it know exactly what to do very polite very knowledgeable An extremely Professional If you ever need someone to look at a furnace or a boiler call Potter and ask for Rick believe me you would not be disappointed. This man is outstanding and he knows his job better than anyone I've ever met.
The plumber, Cody, is skilled and friendly. We would request him next time a plumber is needed.