Reviews

We are new to the area and were in need of a check on our HVAC system. Potter came highly recommended from several sources.
We were extremely pleased with Ricky!
His knowledge and professionalism exceeded our expectations . We couldn't be more pleased. Don't hesitate, call Potter's FIRST!

Great service. Email and text communication is top notch. Having the photo of the technician arriving helps.

Found this company on Facebook Penfield page recommendation. Christmas weekend we had an emergency. Texting and talking with the owner I felt completely at ease. The technician who came, Kyle, was amazing. Completely professional, and easy to talk with. He was extremely quick and efficient. Made the whole experience so easy. I highly recommend this company for anyone. They are efficient, punctual, knowledgeable and easy to work with. They are respectful of your property and time. Look no further than this company! ????????
Every thing went great from service call to new installation.

Great service!

well trained professional group of people good job my only suggestion would be a veterans discount should apply to all services

Highly recommend! I was without heat on a weekend. My furnace was installed by another company last year, and completely quit. The other company would not return my phone calls! I called Potter Heating and they came right out and fixed it so it would work, then ordered parts to repair the original install! Was completely repaired professionally and respectfully! Highly recommend to anyone out there seeking new install or service.


Knowledgeable technician, explained everything and very polite
