Reviews
Our heat was not working and they arrived same afternoon and fixed it. Troy was very diligent and explained what he was doing. My wife also liked that he had shoe covers
Sebastian did an excellent job in replacing some old plumbing in our basement. He has a great personality and will be our plumber of choice going forward.
I cannot say enough good things about my experience with Potter. Everyone was extremely kind and professional. They were great with communication and sent text reminders and updates. They even sent a picture of my technician with his phone number prior to coming over. My technician was very knowledgeable, he explained everything in detail and was very honest. Pricing was reasonable and I didn't feel pressured. I would recommend them to everyone and will definitely use them again.
My technician Kenny was professional and courteous. Job well done ????
We had a MAJOR plumbing issue and Sebastian of Potter Heating Cooling and Plumbing did a great job. There was a corroded pipe causing major issues(every homeowners nightmare!) Sebastian located the issue, repaired it and replaced the toilet. Special shoutout to Plumbers Local 13 for recommending this union shop! They do great work.
Cody came out and diagnosed the issue we were having on our new house. Cody was very thorough in explaining what was going on with our plumbing and hot water tank. The scheduling staff was always very pleasant and easy to talk to as well! I will defiantly be using them for future HVAC/Plumbing needs.
Ricky was the absolute best. I've had a recurring issue with my HVAC and they have been able to come out within a day, and try a couple of different solutions. Anytime a fix didn't work, he would make sure we weren't charged and that we figured out what the underlying issue was - and not just new bandaids. High recommend, will call again in 10 years when we need a new install. :)
I had a water heater replaced. Kyle and Cody were very professional and took the time to answer my questions. They found a small gas leak and took care of that as well. The office staff was very friendly and knowledgeable as well. I appreciated the good customer service all around, which is hard to come by these days! I will definitely use their services again.
My sink drain fell apart and Potter's plumber got it back together super fast and the job was done right. Plumber was polite and very professional. thank you