Reviews
I have a Rinnai combi boiler that had never been flushed and temperature sensor was going wild and was showing high pressure, is an old model that is no longer available in market, so you can imagine all kind of problems was having.
I called Potter Heating Cooling and sent me a nice person called Troy Hotaling who immediately saw all the issues with my boiler.
Told me that this boiler was not flushed due lack of valves needed for that ,which he successfully installed and started to do the flushing.
But job was not totally done because needed some steps; so next dayTroy was on another appointment and unable to be in my house and they sent Kenny Stellwagen and put caps on boiler drains and also blew out condensate trap for boiler and told me that the line was incline in opposite way, which I was really grateful for that tip , very professional guy this Kenny.
And next day came in my favorite guy Troy and fixed all the bad lines and corrected the condensate trap line also.
Today my old boiler is working like new thanks to the people of Potter Heating which I will be calling from now on for my annual maintenance or if anything arise during operation.
Will be looking again for Mr. Super Troy , kudos to him.
And also for Courtney who was very professional and calm and willing to address any questions I had.
Thanks again Potter and Heating , you guys have a new customer from now on.
I was very pleased with the work that they performed, but I was a little upset about the pricing that they charge me
Sebastian and crew were awesome! Professional, courteous and answered all my questions
Very quick follow up, very friendly and very informative! Kenny was fantastic and made great recommendations
Very polite, and very efficient. Great job
Would recommend them.
Potter is the friendliest most professional hvac company I've utilized. Their techs are always courteous and respectful of my house, even putting boot covers on before walking through. They even set me up with a regular tech so I know who to expect. They notify me the day before and on the way to the appointment so I know when to expect them. Their office staff and techs communicate information efficiently and promptly. Finally, they always seem to treat me fairly and work to resolve issues as quickly as possible. Best HVAC service in the area.
I needed a water heater installed in one of my apartments ASAP. I had a tenant moving in and we had just noticed the water heater was shot. Potter had someone over that day, everything installed and cleaned up within 3 hours. First class all the way. Quality of work and price were unmatched. Thank you, Potter you are my hvac & plumbing go to for now on!!!