Reviews
Great honorable service as always. Potter laid new duct work that was torn out due to fire. A+ service
This company has given excellent customer service and support. They definitely stand by their product and exhibit Excellent customer service, and satisfaction.
found the problem and fixed it quickly. I'm a bit concerned about the dripping water but he assured me it will stop. We will see
Troy came and fixed our control board on our oil furnace. It's working better than ever! Thanks Troy and Potter HVAC for the superior service! We definitely recommend Potter to anyone with heating issues. Thank you again!
The company never disapoints. Does not sell up they would rather try to find another solution if possible. They never leave without all my questions answered. Down to earth team but professional as well.
We're always impressed by the service we receive from Potter. Kyle serviced our furnace this past week and did a great job of replacing our control panel of our 24 year old unit! He reflects the great professionals at Potter. We feel blessed to have him and all of the folks at Potter!
Had to have my furnace fixed this week. Troy from Potter HAVC came on Tuesday afternoon and figured out what was wrong. Unfortunately parts needed to be ordered and he thought 3-5 days thankfully parts were here on Thursday. Troy came back Thursday afternoon to install them unfortunately other issues became apparent after Troy tried several things to get the furnace to stay running. He determined it needed another part and said the best results would be to replace two parts. He said he could get them Friday and be back Friday late afternoon. He did get here and within 30 minutes I had heat. Troy was very pleasant to work with and explained what needed to be done and what he had tried. I definitely will call Potter again when I need service.
I am very grateful to Potter Heating Cooling for their very responsive and professional work replacing my indirect water tank. Two days after getting and accepting the quote to replace it, the top blew off of it. I called Courtney and she was able to get Mark out to replace it that day, four days ahead of my scheduled replacement! Mark was excellent and tolerated multiple inquisitive kids, cats, dog, etc. while completing the job!
Highly recommend this company and thank you again!
Potter Heating and Cooling serviced our AC Unit and Furnace. Communication was excellent, technician was prompt and explained in detail what was found. Highly recommend them