Reviews
Reasonably priced, honest, friendly and professional service, very responsive. I recommended Potter to my son, who used Potter and was very pleased. He thought he needed a new furnace, but Potter assured him his present one was doing fine. A big relief.
Excellent service!!! The technicians are friendly, professional, and care about their customers. They are extremely knowledgeable and are able to diagnose the problem quickly and accurately. They went above and beyond for us to make sure our furnace was working. In the process, they discovered that we had a serious problem with our breaker box and made sure we were connected to an electrician who was there in 45 minutes to fix the electrical problem and avert catastrophe. Thank you very much, Todd, Jake, and Tony for all of your help!!! We highly recommend Potter for all HVAC needs!!!
Tony quickly identified the problem with my unit, corrected it, and advised me regarding how to proceed in the future. He was very careful to protect my hardwood floors on his many trips in and out of my home. I should mention that Potter accommodated me the day after my first call to them. In contrast, another well known company (which professes to provide prompt service) would have scheduled me 7-10 days out!! I would absolutely recommend Potter.
So if your looking for any kind of heating or cooling work I highly recommend Potter's! they came out to my place and did an estimate on what unit would best suit me and my family. they didn't try to upsell me anything I didn't need. they were honest and punctual. they offer great deals and easy financing for you if needed. they offer great deals and easy financing for you if needed. These guys came when they said they were going to, they kept me in the loop every step of the way. they went through the setup instructions with me and did a few test runs before leaving. they did a great clean up job too. they really treat you like family. I will be using these guys from now on and have recommend them to my friends and family . whether it's a small job or big, call Potter's!! 5 star business for sure. You won't regret it. Thank you Potters
I was able to get a quick appointment to fix my furnace. The technician quickly diagnosed the problem, and my furnace was running again within an hour from start to finish. They were efficient and professional.
Furnace stopped working on the coldest day we've had so far this year, after hours. They sent someone out at 8:30 at night. He got it running again and explained quite a bit about how my furnace works and was a consummate professional. Will use them in the future for havac needs.
Friendly, professional, and courteous! 5 stars.
Kevin was great! Very pleasant and explained everything. In the future if we have any issues we will definitely use Potter's.
I purchased a new boiler from these folks a year ago and just had the first cleaning (complimentary). My experiences with this company have been wonderful. Tony, the serviceman who came today explained all that he had done and addressed an issue that was troubling me with the boiler. Everyone in the company is very professional and there is a sense of teamwork that one doesn't see often today. I would highly recommend them. Susan S.