Reviews
Chris Stock arrived within the scheduled timeframe, quickly diagnosed the problem with my hot water heater, promptly demonstrated the issue to me and suggested a replacement. He located a unit within the closest proximity to Rochester, provided a quote and a proposed install date - all excellent customer service!!
Chris was very professional in all respects.
Rick was competent and professional. He managed to get the heater working again when it was baffling me. It didn't need any serious repair but I am glad we have a relation with Potter to keep our equipment working when we need it.
Get the job done, CALL POTTER Heating & Cooling!
Highly Recommended!
Carl & Reanea.
Ricky was fantastic! He was personable and friendly. He's knowledgeable and quick. We appreciated him coming out to look at our furnace and diagnose it. The part was there next day and our furnace is working again and even better than before. Thank you Potter and thank you, Ricky!
Troy stopped out today to work on my oil furnace. He is amazing and explained everything. Furnace is running and I will continue to use Potter Heating. Thank you Troy!
Technician and service were great.
They were thorough and efficient.
no issues
Very pleased with the service
Exceeded expectations in terms of quality, pricing and performance. Leaves the competition in the dust.